Collections Officer Mortgages
About the Role
We are seeking a resilient, and professional collector with excellent customer service skills to work with our customers in arrears to find fair and commercial solutions.
Reporting to the Team Leader, you will be part of a dynamic and supportive team that works hard but also likes to have a laugh.
If the following sounds like you, you’ll be a great fit:
- At least 3 years collections experience ideally in mortgages;
- Sound knowledge of NCCP and the Privacy Act;
- Experience with Finacle highly advantageous
- Sound knowledge of mortgage recovery proceedings;
- Demonstrated ability to meet set arrears targets;
- Experience in dealing with security loan facilities;
- Experience in litigation matters;
- Ability to meet targets while providing exceptional customer service; and
- Solid negotiation skills
please email us at careers@resimac.com.au
About us
Resimac Group is a dynamic and leading ASX-listed non-bank lender and multi-channel distribution business in Australia and New Zealand. We enable homeowners and businesses to achieve their dreams by providing innovative, fast and accessible lending solutions to homeowners, consumers and business across Australia and New Zealand.
Our brands include Resimac, Resimac NZ, homeloans.com.au and Resimac Asset Finance and we’re proud to be servicing over 50,000+ current customers, with assets under management of over $15 billion, and a fast-growing workforce of over 330 people operating across Australia, New Zealand and the Philippines.
Perks and benefits
- Salary Continuance
- Wellness Hour
- Community Day
- Salary Packaging
- Flexible Day
- Paid Parental Leave
- Fitness
- Tech Bar
- Resimac Rewards
- Employee Referral Program
- Wellbeing Centre
- Employee Assistance Program
