CustomerZone Maintenance

We will be performing scheduled system maintenance from 2am to 5am Sunday 3/12/23 AEDT. During this time, you will not be able to access statements or upload any documentation. We apologise for any inconvenience.
Our thoughts and prayers are with the residents of Victoria, North Queensland, Far North Queensland and the Gold Coast, who are experiencing severe weather conditions.
If you have been financially impacted, please let us know by clicking here.

CustomerZone

CustomerZone is our online loan management platform where customers can manage their home loan, their way. For any questions or issues you may have, please start by visiting our FAQs.

Interest Rate Update

On 17 November 2023, we changed the interest rates on our variable rate home loans.
All customers will receive a letter in the post to advise of their new interest rates & repayment details.

Interest Rate Update

On 17 November 2023, we changed the interest rates on our variable rate home loans.
All customers will receive a letter in the post to advise of their new interest rates & repayment details.

We are currently experiencing technical issues with our phone system.

Please email customercare@resimac.com.au with any urgent enquiries. We apologise for any inconvenience

Introducing CustomerZone

CustomerZone is Resimac’s new online loan management platform where customers can manage their home loan, their way. New features and benefits offered by CustomerZone include: a responsive and user-friendly digital experience; Pay Anyone functionality; support for one-off, scheduled and recurring payments; enhanced fraud protection security; and on-demand e-statements and transaction history.


Introducing CustomerZone

Customers

Information for customers requiring financial assistance (including for floods)

About Resimac

Resimac Group is a leading alternative lender for residential mortgages and asset finance in Australia and New Zealand, with a broad suite of competitive, award-winning products that cater to diverse customer types and needs. As a multi-channel distribution business, Resimac Group has direct-to-consumer brands, brands that are distributed via a third-party network of more than 12,000 brokers, and relationships with wholesale partners.

Resimac Group is funded by multiple warehouse lines in addition to a global securitisation program, which has issued over $45 billion of mortgage-backed securities in domestic and global markets since 1987. Listed on the Australian Securities Exchange (ASX), Resimac Group has in excess of 50,000 customers with a portfolio of home loans on balance sheet of over $13 billion, an asset finance portfolio over $600 million, and total assets under management of over $14 billion.
Account Access
 
If you’re one of our 55,000+ customers, you can access your account here
Customer Care
 
For matters relating to your loan contact our friendly Customer Care team. We're here to help.

Mortgage Brokers

Resimac has a distribution network of over 85% of mortgage brokers in Australia. If you’re one of the 12,000+ brokers accredited to sell our loans, click below to access our broker website

Resimac
Customer Benefits

Our Customer Benefits program will cease to operate as of 1 July 2023. Please refer to your email for more information.
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I'm a customer

Get access to your accounts online.

I'm a broker

The resources you need, all in one place.

Login Login

Dashboard login

Resimac Dashboard Login.

RMBS Investor Login.

Due to planned server maintenance, our log-in page will not be available on Sunday 1st January between 2:00am and 5:00am AEDT.

We apologise for any inconvenience caused.