Information for customers requiring financial assistance

We recognise that you may from time-to-time experience financial hardship, or for whatever reason may have missed a repayment or be unable to make their upcoming repayment(s).
If you are experiencing difficulty, please click through to the relevant page below.

Resimac-funded loans

If you are experiencing financial hardship and your loan is funded by Resimac.

Wholesale-funded loans

If your loan is funded by one of our wholesale funding partners (including Adelaide Bank, Advantedge, ING Direct, Macquarie, Origin, Calibre, Pepper, RedZed, RMT)
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