Rewards Hub allows you to earn rewards when you shop with our partner retailers. Earn rewards by simply shopping instore or online (through the Rewards Hub portal) using a linked debit or credit card. Use the Rewards Hub portal to find partner retailers, check your balance and transaction history, and redeem your cashback.

Rewards Hub is an easy way for Resimac customers to earn rewards on their everyday shopping. Simply earn rewards on eligible spend at partner retailers and get cashback deposited into your Resimac loan account.

By using your linked card to pay instore and online, partner retailers recognise you as a Rewards Hub member so you can earn rewards. Don’t forget to use the retailer links in the Rewards Hub portal when you're shopping online to make sure you get your reward.

There are no fees to members except a small transaction fee of $0.30 when you cashout to help us cover our costs.

Rewards Hub does not store any card details. Your card information is tokenised securely in real time (so we never see your card information).

Customers with a current Resimac Group mortgage.

You can earn rewards at a wide range of partner retailers. They are subject to change so remember to check the Rewards Hub portal for current partner retailers.

Yes, you can start shopping and earning rewards as soon as you sign up to Rewards Hub.

Simply shop at partner retailers instore or online (via the Rewards Hub portal) using one of your linked debit or credit cards to earn rewards. Don't forget to check the T&Cs of the offer (using the dropdown on the partner retailer page)!

Check your rewards balance and transaction history in the Rewards Hub portal. Just head to My Account > Transactions.

Most transactions will be tracked and displayed in the Rewards Hub portal straight away but some can take up to five business days.

The reward varies by retailer (so it's important to check the T&Cs!) but it's typically between 0.5-20% of the overall transaction amount. Please note that some partner retailers exclude delivery fees and GST when calculating your reward. Refer to partner retailer T&Cs in the Rewards Hub portal.

For individual partner retailer T&Cs, check their page on the Rewards Hub portal.

Check the status of your rewards in My Account > Transactions. Depending on the T&Cs of partner retailers, some rewards can take several weeks to clear (partner retailers align this to their returns window). For example, if you purchase a flight ticket with a partner retailer, your reward may not be available until your trip is complete.

1. Check the Rewards Hub portal and confirm that you made a transaction at a current partner retailer (they are subject to change).
2. Check that you paid using a debit or credit card linked to your Rewards Hub account (and not via PayPal or Afterpay).
3. Remember that it can take three to five days to see a transaction in the Rewards Hub portal.

If you are still missing a transaction, please contact us via email at customercare@resimac.com.au or call us on 1300 764 447

1. Check the Rewards Hub portal and confirm that you made a transaction at a current partner retailer (they are subject to change).
2. Check that you paid using a debit or credit card linked to your Rewards Hub account (and not via PayPal or Afterpay).
3. Remember that it can take three to five days to see a transaction in the Rewards Hub portal.

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If you are still missing a transaction, please contact us via email at customercare@resimac.com.au or call us on 1300 764 447

Yes! Rewards Hub have separate agreements with partner retailers for online and instore purchases which means an online retailer may not offer rewards on instore purchases or vice versa. Remember to check the Rewards Hub portal before you shop for current instore and online rewards.

Click on My Account (top right of the Rewards Hub portal) > Card (on the left menu) > Add card. You can add up to five (5) cards.

Yes! You can add up to five debit or credit cards to Rewards Hub (any Mastercard or Visa card from an Australian bank or credit union).

You can link any debit or credit card (Mastercard or Visa card) from an Australian bank or credit union. You can also use Apple Pay or Google Pay linked to an Australian Mastercard or Visa card.

No but you can link any debit or credit card (Mastercard or Visa card) from an Australian bank or credit union. You can also use Apple Pay or Google Pay linked to an Australian Mastercard or Visa card.

Yes! When you use Rewards Hub you'll still earn any other rewards you're entitled to, including frequent flyer points.

No, but you can link any debit or credit card (Mastercard or Visa card) from an Australian bank or credit union. You can also use Apple Pay or Google Pay linked to an Australian Mastercard or Visa card.

No, but you can link any debit or credit card (Mastercard or Visa card) from an Australian bank or credit union. You can also use Apple Pay or Google Pay linked to an Australian Mastercard or Visa card.

You can start shopping and earning rewards as soon as you sign up to Rewards Hub, and you can send your rewards to your nominated bank account for cashback when you have a rewards balance of $30 or more. Your nominated bank account must be a Resimac loan account.

1. Link your nominated bank account in your Rewards Hub account at My account (top right) > Redemptions > Add your bank account details (half way down the screen).
2. On the Redemptions page, click Cash out. Or you can click on the Cash out button on the dashboard when you sign in.

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Your nominated bank account must be a Resimac loan account, you can find your Resimac BSB and Account Number by logging into internet banking or mobile app. Remember you can cash out when you have $30 or more of cleared rewards. Check the status of transactions in Transactions > My account and the T&Cs of partner retailers in the Rewards Hub portal.

Your cashback will appear in your bank statement as "Covalent API Pty Rewards Hub Cashback". Covalent API are our technology partner.

Please contact us via email at customercare@resimac.com.au or call us on 1300 764 447 and we will close your Rewards Hub account. If you close your account, you will forfeit any pending rewards and any reward balances that have not been cashed out.